Social Hackrs https://socialhackrs.com Helping businesses expand through the mediums of Social Media, Branding, and Digital Optimization. Fri, 29 May 2020 02:25:29 +0000 en-US hourly 1 /storage/2019/07/cropped-Social-hackrs-Logo-05-180x180-150x150.jpg Social Hackrs https://socialhackrs.com 32 32 Introduction to the Facebook Pixel /uncategorized/introduction-to-the-facebook-pixel/ /uncategorized/introduction-to-the-facebook-pixel/#comments Wed, 28 Aug 2019 22:00:40 +0000 /?p=580

So, what exactly is a “Facebook Pixel”? Well we all know what Facebook is (you wouldn’t be here if you didn’t know!), but what exactly is a Pixel?

A Pixel is essentially a couple of lines of code that does (no matter what other people say) only one thing: Relay information to Facebook and their multi-billion dollar AI. In layman’s terms, it’s a transmitter. In developer’s terms, it’s a cookie.

Why would you want to allow Facebook to access information (specifically, traffic information) coming into your website? Good question!

But before we answer that question, let’s establish some things.

As you may know, in our modern and digital era, data is quintessential to success. Militaries use it to counter their enemies, political parties use it to crush their opponents, and multi-billion dollar corporations utilize it to find leverage in the marketplace.

In our case, we use data, for all intents and purposes, to find the right audience to advertise our products or services to. 

“But.. but we don’t have the budget of National Militaries, Political Parties, or Multi-Billion Dollar Corporations. How are we going to get the data that we need?”

That’s exactly where the Facebook Pixel comes in.

When you advertise to people on Facebook or any other platforms, there is a chance (depending on your creatives and copywriting) that they will click your link and enter your site. If they happen to be signed into their Facebook account when they click that link (they most definitely will be if they clicked it from Facebook), the Facebook Pixel that has been written on your website will logged that data and transmit it to Facebook.

When that happens, Facebook’s incredibly power AI will be able to store and track the profiles of the people who enter your site. It will not tell you exactly who entered your site due to personal privacy laws, but it will give you a demographic aggregation of the profiles who entered your site. When this happens, you will know for certain what kind of audience you have.

Starting to see why it’s so imperative that you have a pixel on your website?

Once you understand your audience more, you can do many things, such as;

  • Tailor make your copywriting and creatives (both static and video) to the audience profiles
  • Find the highest converting audiences
  • Create powerful lookalike audiences
    • How Facebook does this is to take the data they have collected from your site or page, and use it to find people with similar profiles or interests. This takes away a lot of the guess work, and is oftentimes the most powerful tool for finding high converting audiences.

The pixel data that Facebook receives from your website can be used to create a Custom Website Audience.

A few Examples of Custom Website Audiences:

  • All visitors who have visited your website in the past 180 days. (past 30 days, 60 days, 90 days, etc.)
  • People who have viewed a particular page (blog, about us page, contact us, special offers, etc.)
  • People who are in the top 5%, 10% or 25% of most active visitors

These types of audiences are extremely powerful and allow you to identify who is going to see, and not see a particular ad. So, get creative and start watching our new audiences grow!

Pro Tip: You can also see a breakdown of the demographics of the people visiting your website through the Audience Insights function. This will give you information like; demographics, location, activity, household, and even purchase information!

We will doing a deep dive into the Facebook Pixel over the next few weeks, so do stay tuned!

Next week, we will be taking about standard events!

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SMM Case Study -Local Hair Spa /uncategorized/smm-case-study-local-hair-spa/ Tue, 27 Aug 2019 22:02:26 +0000 /?p=582

Social Media Marketing case study for Local Businesses – (1)

DISCLAIMER: All currency units in this post have been converted from Indonesian Rupiah to USD for easy facilitation of information.

Recently we were contracted to help out a Hair Spa that targeted English speaking expats in Indonesia.

As things were, it was tough to run a campaign for such a targeted audience but the kicker was that they had barely started 3 months ago. Basically, they had no clients and their Facebook page had literally 117 likes.

For starters, I proposed that my client do a 2-3 week giveaway.

After speaking to the owners over the phone on what would be a good prize for the giveaway, we decided to offer 2 blowout + 3 hair treatments for the year (This gives extremely high perceived value for customers).

Here’s how we set up the giveaway:

1. It was in a Facebook post. Instructions were to comment on why they should win that prize, and register their emails in a landing page.

2. After registering in the landing page, they would be taken to a custom-built “Thank you page” that included a step-by-step instruction set for the participant to finish their registration:

First step: Share the ad/post, and I had the link to the ad/post to do it directly from the “Thank you” page.

Second step: RSVP as interested or attending the Facebook event “Spa giveaway”. (EXTREMELY IMPORTANT)

Third step: Verify their emails for my confirmation email sent right after opt-in.

SET, READY, GO:

Right after the viral giveaway had been set up and traffic started gushing in, I had three strategies in order to get people to make reservations.

FIRST STRATEGY: Email lead nurturing

I sent 9 email sequences to each registered participant.

At email 4, I would send them an offer for a 50 dollars hair treatment (Valued at $75)

RESULTS: 14 reservations

SECOND STRATEGY: Facebook Event Participants Nurturing

Part 1

I put up a post on the event page every single day for this giveaway.

For the first week, I promoted an offer of less expensive hair treatment (Value $39).

Every single day I posted about product and customer benefits, or other key features.

Our copywriting had to be very convincing to get the registrations.

RESULTS: 45 reservations

Part 2

We promoted a second offer on the second week. It was a bundle offer of hair cut + hair regeneration treatment (Value $69, promo $35). Again, we posted every day.

RESULTS: 56 reservations

3. Facebook fan page post / Retargeting ads

We also made Facebook posts for each of the offers 2 before each one expired

I made sure each post had really great and convincing copywriting (Key Point), and I made sure we had great images by utilizing professional photos of the patrons of the spa with their hair treatments. We selected the photos of happy looking patrons.

In addition to the Facebook Posts, we created an ad with a custom audience of people that had engaged with page in the last 20 days optimized for reach.

In order to track the conversions that came from the ads, your Facebook Pixel has got to be set up for your site! (Click this link to see what a Facebook Pixel is, and what it can do for you!)

RESULTS: 63 reservations.

And this is how we managed to make a total of 178 reservations as a direct result of our marketing efforts that we could track. There were still a lot of people turning up over the next 2-4 weeks with or without reservations, but they were probably people who came as a result of word of mouth from the people who came because of the promotion.  

Important things to take note of when doing these kind of campaigns:

– Make sure you can track each of the conversion sources. For this, I created different bitlys, as well as utilizing other UTMs.

– Make sure your copywriting is really convincing. If your copywriting does not connect with your audience, you can expect a low conversion rate.

– Facebook events and groups are a good way to lead nurture, because people get notified when you post, and Facebook doesn’t restrict your content as much as they do when you put out a Facebook Ad.

After 3 week or so, around 75% of the people who have made reservations have turned up. The ones that have not appeared have been called and gently reminded about rescheduling their appointments (Customer Service + Abandoned Cart – or in this case, reservations).

Considering the average ticket for a customer to be $40, we have made a total of $7120 dollars in potential ticket value, with a 75% turn up rate, $5340 for sure that client is getting in return for this 3 week campaign (with an ad spend of $500).

Imagine if their budget had been higher, and if they had the facilities to support that amount of traffic.

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Compelling Landing Page Copy for CRO /uncategorized/compelling-landing-page-copy-for-cro/ Thu, 18 Jul 2019 03:39:54 +0000 /?p=1

Compelling Landing Page Copy Equals Conversions

Have you ever walked past a car showroom with no intentions to walk in. But suddenly, that shiny new car sitting on a (literal) pedestal caught your eye, and you caught the car salesman’s eye and before you knew it you were driving home with that overpriced trophy wondering what just happened?

 What just happened was that you got ‘closed’ by that “genuine, honest, and no hard-sell” salesman. What he did was to utilize the power of words to speak to your psyche on a level that you don’t even fully comprehend. That’s the kind of power that words have. Relationships have been made and broken with words, wars started and ended with words, and with words alone, people have made or lost millions of dollars.

What if I told you that you could utilize the same powerful words to ‘close’ your audience? No, I’m not asking you to film a video of yourself (although that would be extremely powerful if done right). All I’m asking you to do is to come up with persuasive words in written form on your website. Many people underestimate the persuasive power of words in its written form. They fail to see that if done right, it can be even more powerful than converting someone through speech.

Today we will be talking about copywriting on your landing page, so buckle up!

 Landing Page Copywriting

So you’ve gotten the magical clicks that your business sorely needs. Those clicks even came relatively cheap! You start to reward yourself for getting those cheap clicks by kicking back, relaxing, and cracking open a cold one, but WAIT. People are streaming into your website but they aren’t buying anything? Why’s that?

You can have the most qualified audiences coming into your website, but if your website copy is bland, boring, or even rude, people aren’t going to buy from you (imagine the car salesman making you feel bored. You’re not going to buy that car are you?). You have to make it exciting, fun, relevant, and COMPELLING!

So how exactly are you going to do that?

KISS (Keep, it, Simple, Stupid)

It’s a very old acronym in the marketing scene, and it fits perfectly for landing page copy (People tend to overcomplicate things!). There is a finite amount of space to explain what you are offering, so use short sentences and write as if your audience are kids. Your copy should:

  • Be clear and relevant to your audience.
  • Focus on your audience and their benefits.
  • Use second-person point of view in your copy.
  • Be specific and use different themes, tones, and tactics to test your copy.

AIDA (Attention>Interest>Desire>Action)

 Attention:

Your copy should always lead your audience to the next segment of what you want to say. To start, you need to get their attention. Something that excites your audience, and makes them look this way (much like the shiny BMW that caught your eye). It could be an amazing feature of your product or service, or you calling out your audience, or even a tasteful joke. Once you have got your audience’s attention, you need to quickly send them to the next segment of your copy.

Interest:

Once you have gotten their attention, you need to hold it through interest. Start to tell your audience about the benefits that your service or product offers. Talk more about benefits than features – remember, “Features tell, but benefits sell”.  Get your audience more and more interested as they read. Speak to their emotions and feelings, not their logic. Once they are interested in your product or service, we can move them to the next segment.

Desire:

Once you have piqued their interest, you need to turn it into desire. Make them feel like they can’t live without your product even if it may not make sense that they NEED it. Make your audience WANT your product or service. How do you do that? By removing barriers! Tell them about your 60 day money back guarantee, show them social proof of other people just like them who have benefitted from your products or services, offer an instalment plan for the less financially blessed, and even draft a FAQ that answers all the important questions. Once the barriers have been lifted, people will be much more willing to part with their money. Once all that’s done, we move to the most exciting part of the copy.

Action:

Once your audience is burning with desire to purchase your product, don’t just sit there! Tell your audience to take action now/today or they won’t be able to take advantage of the amazing offer you just put in front of them. Have a well-designed, well thought out Call-To-Action (CTA). From here on, it will just be to reduce buyer friction so your audience makes it to the checkout page.

While there are a hundred more things involved in getting your audience to convert, everything mentioned above is definitely a good blueprint to get you moving in the right direction.

Stay tuned to us as we drop more value in the coming weeks!

Happy hunting!

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